Franchisee Testimonials

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Franchisee Testimonials

Ted - South Tipperary

"I first looked into the Dial A Dog Wash Opportunity way back in 2018, but didn't have the funds to get going. The original opportunity that I had looked into in 2018 had been taken,  but I'm delighted that  I finally joined earlier this year (2023) afer being offered redundancy from the Insurance firm I was working at, and luckily an opportunity had become available as a sub partner alongside existing franchisee Majella. The support from Majella, Dave and Diane Caddy as been fantastic! The grooming training with Diane was super,  everything to get you going quickly and to successfully launch the business in my sub area was all in place. Majella as passed me tons of work over. Everything that I was told that would happen from the initial meeting with Dave and Diane, to where I am now as happened. I wasn't confident about going it alone, as I have a big mortgage, and needed to know that I could comfortably afford the mortgage and bills. From week one, I have been able to comfortably afford everything, and much more. Everything and I mean everything the franchise said it would do to get you instant success is real. Being part of a trusted national company made it so much easier for me. I'm just so grateful there was an opportunity available at the second time of looking in."

Mary - Waterford

"I joined Dial A Dog in 2010, and it as been a journey of many highs.I had just had my daughter, and had to work the training, and then the business around her, I started with just the one van like everyone else, employed on the days I couldn't work while caring for my girl. The business gave me all the freedom I needed at that time, and also when I had my second daughter. I now have also expanded into a Dial A Dog Wash salon, and also have a sub franchise partner operating in the area, so business is booming."

Ken - Cork

"I was looking into this opportunity in 2020 during the pandemic, and I knew that I wanted the quickest route into this industry, and didn't really consider anywhere apart from joining dial a dog wash. Ive been in business before for myself before the recession of 2009, and I know first hand how hard it is to set a business up from scratch and to make it work. I joined in July 2021. You can see for yourself just by looking through the websites that its nearly impossible to fail in this franchise, and with the support from everyone involved, it was the only choice for me, and the best bit for me is that I earned great money from the start. "

Read Kens story in the Echo Here: Kens story

Ariadna - West Cork

"I joined in May 2023, after I researched the dialadogwash company for months before making the plunge into dog grooming.  I was trained by Diane up in Louth, and the training, all advice given by Diane was brilliant. I went out on my own the following week with Diane on call at anytime I needed her, mainly for confidence, as the training was that intense and thorough, I knew what to do and just needed reassuring, which Diane does in such a lovely manner too. I had all the marketing in place for after I finished my grooming training, and I filled up very quickly of being 3 weeks in advanced bookings within days of starting. The initial training was fantastic, and although intensive, a lot of fun too. I have 2 young children, and I fit this in perfectly with their schooling and nursery. I am already earning 4 times more than I was earning in my previous work, and on writing this I'm just four weeks into my business with dialadogwash. I'm loving my new career - and also my new life and as a young family, we are very much looking forward to the future more than ever now. It really is the best career decision I couldve possibly made !!"

Tom - Co Kilkenny

I joined in 2011, and I've loved every minute. I have watched the brand get stronger and stronger over the years, and can't imagine doing anything else now. Dial a dog wash will be in my life until I retire in a few more years, and I have expanded with a sub franchise partner. The support as always been great, back up and help is just a phone call away when needed, and I have a fantastic business, with wonderful loyal customers, that is also an asset for when i eventually do retire and sell up. Over the years, this business as given me security, a great income and a relatively stress free lifestyle, so I have enjoyed lots of time with my wife and family watching my kids grow up. Before Dial A Dog Wash I was killing myself working 6 days, 12 hour shifts to make ends meet. Im just grateful to Dave and Diane for being so honest all those years ago, and giving me the courage to take on the Kilkenny area. 

Louise Co Kerry

What a rollercoaster of a ride it has been for me this last year. I brought this Dial A Dog Wash business off the previous owner, when the opportunity came up after working for him for a few months in early 2023. The business was just what I was looking for, well established, and all the previous owners customers have welcomed me with open arms, and been so supportive. Since taking over, within 2 months I have taken on an employee to help with the workload. The support from my family as also been fantastic, along with all the help from Directors Dave and Diane, especially through expansion with employing, having all the relevant employment documents and knowledge to help me. I was so worried about starting up on my own, thats the reason I was an employee to begin with, but when the opportunity to buy came along, there was that much interest from others looking to buy, that I had to make an offer to make the business my own. I havent looked back, the support is great - You can't go wrong, everything is all in place for you to succeed. Since starting I've also been nominated for business woman of the year in the magazine Connect Kerry. Its been mad, and I'm looking forward to expanding further in the coming months/years.

Read more about Louise Business woman of the year nomination here: Business woman of the year by clicking HERE

Joe - Co Wicklow

I joined in 2014 after going to meet Dave and Diane in Drogheda with my wife. I didn't know what to expect, and was looking for a negative about joining a franchise. Thankfully I didn't find one, and I joined this incredibly supportive franchise, and I haven't looked back. I expanded recently with a sub partner, and we are both super busy, and are both booked out weeks in advance. The franchise as organised many events, yearly meetings and is constantly updating information. During my time, I've been to advanced training days with internationally acclaimed groomers, AGMs, Nights out, lunches, dinners, Canine first responder pet first aid course, golfing days, fun days out with fellow franchisees, and made many friends along the way. It really is a great business to be part of, everyone wants you to succeed, and I also enjoy watching all the new guys coming onboard, watching them grow with all the support available,  and also myself offering help to them so that they succeed, especially in their early days of starting out. Ive recently upgraded to a new van with the latest brand new conversion. I can't recommend the franchise enough. Heres to the next 10 years!!!

Andrew - Co Wexford

I started in July 2022, and have to say that the training was absolutely fantastic! Dave, Diane and my trainer Jamie have gotten me off to a wonderful start, over €1300 in my very first week. The way they go through everything and leave nothing to chance is amazing - from the marketing, to the grooming training, to the 24 hour support. I was that impressed with the whole set up, I sent in this testimonial on my second week out there. I worked behind a desk in an office for the past 25 years, so I didn't take this lightly. Best decision of my life !!


Sarah - South Dublin

I joined in early 2022, and Ive had an incredible start, so want to give this testimonial to the franchise. Im from a horse related background, so I'm very used to working with animals, but I wasnt expecting anything like this. Yes its hard work, and you have to commit to the system of Dial A Dog Wash, but I cant believe after just 6 weeks I'm earning over €1700 per week. Everything that the franchise says is possible is true, and they really know how to make it happen in quick time, from the moment that you set off. Earnings are really unlimited, and in a short space of time. I'm really pleased and happy now I chose the franchise route into dog grooming, theres no way I could be making this kind of money so quickly if I had tried alone. 

Find out how you can become a Dial A Dog Wash Franchisee by clicking HERE

Gerald - Roscommon, Westmeath ( Retired)

As a retired franchisee, It gives me great pleasure writing this as a testimonial for the Dial a dog wash franchise. I was the first franchisee to take on an area in Ireland back in 2009. I had no experience with grooming, or with franchising, I was an hotelier previously before joining, and I have also owned many different businesses in my career. I was 59 years old when I started, so I knew this was my last business that I would be running. When I joined, I was looking at maybe 5 years before selling at the most, then  retiring, but I ended up staying for just over 10 years, because I enjoyed it so much, then I sold the area to a guy called Dermot, who as taken the business over, looking after my customers and growing it even further. Myself and my wife still get invited to get togethers, AGMs both in Ireland and in Britain, Dave and Diane Caddy are two of the warmest, nicest and sincerest people I have ever met, and it gives me and my wife Geraldine great pleasure to call them friends. I knew from the moment that I met them, they would do everything that they could, to help to make me successful in this business, and Ive seen many others join since in Ireland, and seen them all grow substantial businesses for themselves too. This is not just a franchise, or just a business, its so much more, and theres so much support, that you can see why everyone succeeds, with that help thats available. 

Julie-Anne - South and East Belfast

Ive always wanted to do this, it was all I could think about after working in a national bank for years, and when I found out I was being made redundant in October 2022, I contacted Dave Caddy, who told me about the opportunity with Cheryth as a sub partner. Basically she was overloaded with work and needed a partner to take on the work that she couldnt fit in. After meeting with Dave,  with my husband, I knew afterwards that this was the way for me. I asked the bank if I could bring the redundancy date forward, which they agreed, and  I used some of my redundancy money to start up in the September , and its the best thing that I could've done with the money. The training was fantastic with Dave himself, and the ongoing support from everyone especially my sub partner Cherilyn as been fantastic too! I'm already earning 3 times as much as I was earning at the bank. Best decision ever, and looking forward to the future for myself and my family more than ever now, even my hubby is looking at becoming a groomer with me now, so we can earn twice the amount, doing a wonderful job. It doesn't feel like work to me. Its a pleasure to go out each day and look after these beautiful fur babies.


Emma - Wicklow

I brought the sub franchise area in Wicklow, working alongside the already successful guy in the area, and joined during the pandemic in late 2020. I went to meet Dave Caddy in Dublin, and they explained everything to me. Because of the success of the guy already in there, it took off straight away. Everyone around me said I was mad joining during the starnge times of covid and to wait until better times, but going against what folks were saying to me including family, I went for it, and Im so happy that I did. Ive been earning 5 times more than I was earning in my old job, and Ive recently employed someone. Life couldn't be better. See More You tube feedback from franchisees Here:

Morag - Newry and The Mournes

After working many years in the care industry, and contemplating many times to become a dog groomer, but not really going for it, I finally took the plunge in 2018. I brought an existing business that was well established in Newcastle Co Down, and its been the best decision of my life. The support from Dave and Diane, and also my neighbouring franchisees as been absolutely amazing, they are always there for me if I need anything. Many in Dial A Dog Wash say similar, but I can only reitterate, that I wish I had taken the plunge years ago. I am the most independent and secure that I have ever been in all my working life. I absolutely love it. See more from Morag here on You Tube


Dermot - Co Roscommon

I brought a resale from the previous owner Gerald, who had been with the franchise for the previous 10 years. Im 59 years old and a similar age to when Gerald first started, so I knew it was possible for me to carry on the business the same into retirement, with this secure investment. Ive always earned great money so that was also another concern leaving a well paid job. At first I was a bit scared of taking over from a well established, and well liked guy, but the training I received in Louth was fantastic, and the help from the franchise ensured a smooth takeover, and I am happy to say that I have met some wonderful dogs and their owners, and earn much more than I ever earned in my old job.  


Stephanie - Co Meath 

 I Brought an existing area in Meath and cavan, and I havent looked back! Within 2 years of starting out, I now have 3 vans, with my daughter, son and retired husband joining me in the business. I have never been so happy in my work, and it was the best career change I could have made.

Find out how you can become a Dial A Dog Wash Franchisee by clicking HERE


Joe - South Down

Ive been with Dial a Dog Wash since 2011, I started in Manchester in my Mothers business, before moving to Northern Ireland in 2015 with my young family, where I started this business. I can't thank Dave and Diane enough for this opportunity, I have made some wonderful friends, and met a lot of lovely dogs. It was a big decision to come here for myself and my family, but I can honestly say that, we have flourished here.

Cheryth - Newtownards and Bangor

I went to see Dave Caddy in Belfast in May 2022, and was out fully trained and operating by the end of June 2022, the turnaround was fast!!!! I used to work behind a chemist counter, it was OK, but not the job I dreamed about doing. I am now doing the job I dreamt about. With being a sub partner, I have been incredibly busy from the start with all the work passed over to me. I saw this opportunity online, the day it became available, so it was meant to be. One of the best decisions I have ever made. Thank goodness I saw the ad!!!


Niall - Co Galway

I used to work in the hospitality industry before joining. Everything I was told by Dave Caddy at the initial meeting as happened, and I mean everything! He told me that I would earn good money from day 1, that within months, my business would be stacked out with work, and also that I would be earning more money, than I had ever earned before - everything as become reality. He also told me that I would have less stress than any of the the jobs that I have had before - all very true, and Ive been doing this since 2019 - The support and back up for me as been outstanding from all of the Head Office team. See more on You Tube from Niall

Find out how you can become a Dial A Dog Wash Franchisee by clicking HERE

Majella - South Tipperary

Best career move Ive ever made, and choosing to go with dial a dog wash was the best desision for me. I fit my hours in between school hours with having a little one to look after too. The training was incredibly quick and I was out on the road right after doing it, literally the day after, but the support to make your business work after the training is incredible too. Ive had quite a few hurdles to get over, but the support from my trainer, and the rest of the team as been far more than I could ever have expected. 

Cherilyn - Newtownards and Bangor Northern Ireland and East and South Belfast

I was an employee working for the area owner since 2014, and enjoyed and loved the job so much, so I brought this area from them in 2018 when the existing owner retired. I have 2 employees working in the business and it just keeps getting busier all the time. My neighbouring franchisees are so supportive, and we are all there for one another. Its just one big happy family of doggy lovers. I love this business so much, I took on a second area in 2019. Both have sub franchise partners operating alongside me. Just keeps getting busier and better!!

David -  North Kerry

I joined as a sub franchise partner to my brother Conor in early 2020, taking over the Northern part of Kerry and some of Co Limerick. I saw how well he was doing and I was not enjoying my own job as a coffee shop proprieter, so after a long talk with Conor about getting involved in my own business in the area, then going to meet Dave in Dublin, I knew it was going to be a great decision to join the franchise. Ive been so busy right from the off. The training with Jean was absolutely amazing, very professional, and the support from Dave Caddy whenever needed is great too, he always gets straight back to you at anytime to help where and when needed. I wouldn't hesitate in recommending the dial a dog wash franchise opportunity, especially if you want to be earning good money from the minute you start out.

Charlotte -  Belfast

I brought an existing business after working as an employee for around 3 years, it was a big move for me, but I'm so glad I did it. I now have 3 vans of my own with employees working them. Its been hard work, but well worth it, and having the freedom to start a family and manage my business as been the most satisfying for me over the last two years. The best advice I can give you is if you want the support, and you want to thrive in this industry, this is the best opportunity out there. Im the proof!

Conor -  South Kerry

I used to work in the renewable energy industry, building and installing wind turbines all over Europe, but this is the best thing I've ever done!! Massive change of career for me, but doing something I really enjoy as been the best decision that I could've done. It as given me the flexibility to choose the hours I want to do, and spend far more time with my family. Choosing the franchise route was the perfect decision for me, a blue print there to follow, makes it very easy to succeed, with very liitle room for failure. The support is phenomenal!, Dave and Diane are always on hand, at anytime, evenings, weekends, nights, always there, and their advice and help is always perfect. I enjoy the meetings, day courses and get togethers with all the other franchisees, that are all free, and you just never stop learning.  More from Conor click here:


Dave - Galway

What a journey!!! I was absolutely petrified about going out on my own after my hands on training, but I had no need to worry, as Dave Caddy came over to my actual area, and stayed with me until I was settled. I can't tell you just how important that was to me, I felt physically sick the night before my first day, but thanks to Dave and the wonderful support, he eased me through, I just didn't realise at the time just how much I knew from the training, my brain and body went into auto pilot. Best decision of my life, my business is absolutely thriving since joining in 2015, and I have expanded with a sub franchise, who is also incredibly busy. I nearly didn't join a franchise, but I'm so glad I made the decision to join now, it was perfect for me.

Louise -  Co Tyrone

Best move for me, earning more money than I've ever earned working around my young family. The support is fantastic, and I joined in 2016 and expanded in 2019. Long may the success continue!!



Find out how you can become a Dial A Dog Wash Franchisee by clicking HERE